Event triggers
Event triggers are used to specify an automatic system reaction when certain events or alarms manifest themselves in the system as defined in one of Alarm Definitions
For each threat level with a certain color the operator may select several Alarm/Event Definitins from ‘Available’ list and add them to ‘Assigned’ list.
Once configured, the system will generate corresponding events whenever threat level is changed, according to a predefined alarms confirmation workflow.
The operator will see events on the ‘Event View’ tab.
Example workflow:
- add “All agents - Agent status: An agent logged a comment” Alarm/Event Definition
- in “Event Triggers” assign it to “Blue” threat level
- on “Events View” tab click on “Agent Message” Button, compose and send a message
- watch system is shifted to Threat Level “Blue”
- on “Event View” tab find your “An agent logged a comment” message
- on “Event View” tab watch associated to level “Blue” events triggered in the system